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Case Study

EPMO for a leading Saudi Bank to support their 2022 Transformation aspirations

Client Challenge

The Bank, which operates over 200 branches across KSA, found itself at a crossroads. Having spent significant time creating a good strategic plan for the Bank, they wanted to improve execution and delivery. Executive leadership recognised the effectiveness of aligning projects and the 2022 transformation strategy; and realised that the company’s existing project management processes were ad hoc and inconsistent across IT and business projects.

The Bank had begun the process of building an Enterprise Project Management Office (EPMO) and there was energy, support, and sponsorship for the potential value that an EPMO could deliver. However, initial attempts to get this organisational transformation program off the ground had faltered.

What we did

The Bank engaged us to improve their EPMO and related disciplines. Bringing in experts was viewed as the key factor in accelerating the adoption of the EPMO in the minimum amount of time. We established a strong partnership with the new Chief Transformation Officer, and agreed to:

– Develop a roadmap for EPMO formation, and coach and mentor the EPMO team to drive ongoing results, as well ascreate a charter and executive steering committee to guide the EPMO

– Conduct stakeholder interviews and process mappingto identify gaps and develop a roadmap to drive subsequent capability improvement

– Initiate capability improvement efforts based on the roadmap

We worked hands-on to help accomplish the Bank’s 2022 transformation goals. Project management and portfolio management methodologies and management frameworks were developed workshopped with stakeholders.

The result

Training, consulting and mentoring while delivering the project was the key to a holistic approach of driving culture change, in which the communication style, deliverables, and process synched to the Bank’s most pressing strategic objectives.Using this approach, together with the client we were able to:

– De-scoped several major projects using the new project management methodology, allowing the company to spell out immediate possible achievements

– Guide the enterprise-wide development of a project management culture, a significant organisational change

– Form stronger partnership with business leaders and transparency of Bank-wide Change Inventory and Status

– Prioritise project selection and timing including the declination of projects that did not meet strategic objectives

– 40% improvement in closing projects during first 6 months of EPMO

Combining agility in responding to operational needs with a right-sized methodology and an EPMO that hit the ground running, the bank faces the future with the structure and tools it needs to engage employees, execute strategic projects, and support continuous improvement.

Our Middle East Change Management Consultancy in Dubai and Riyadh offer a range of Financial Services solutions cover your transformation needs including:

Transformation

Digitization

Risk & Control

Revenue & Cost Optimisation

Marketing

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About Aspiro

We help ambitious companies transform,
grow, and thrive in the regional and
global marketplace by tackling their
most challenging projects and building
new capabilities.

Dubai

Aspiro Management Consultants
Office no. 604C Fahidi Heights
Al Noor Business Centre
Al Mussalla Road, Hamriya
Dubai, UAE
+971 44203423

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+966 53 851 0906

Europe

+44 7775 530319

Email

info@aspiro.me

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