Our work

Outcomes delivered.
Results that speak.

A selection of engagements across the region's largest banks, capital-markets institutions and insurers. Client names are withheld; the numbers are real.

Digital transformation

Minutes

Customer onboarding, down from days

Omnichannel strategy and digital banking launch

Enabled a local bank to launch a competitive digital-only proposition: cloud-native architecture, WhatsApp banking and instant onboarding.

Cost optimisation

$25M

Cost savings realised · $1.1bn RWA reduction

Front-to-back Lean optimisation

Comprehensive Lean review of primary loans and credit processes, eliminating manual waste, optimising RWA allocation and releasing capital.

Strategy execution

Top 5

Market position in KSA · 6 initiatives ahead of schedule

TMO-led strategic execution for a Saudi capital-markets institution

Positioned a newly merged capital-markets institution for a Top 5 position in KSA by 2027, delivering six key initiatives ahead of Board-committed dates.

M&A integration

Zero

Disruption · 200,000+ customers · $205M of businesses

Transformation PMO for a multi-business integration

PMO-led integration of asset management, retail brokerage, margin lending and wealth management with legal-day readiness and a seamless day-one customer experience.

Risk & ESG

70%

Reduction in processing time · 1,200+ hours saved

Automated ESG reporting and compliance

Replaced manual Excel-based ESG collection with Alteryx-powered real-time dashboards, with full compliance to IFRS S1/S2, UAE Decree-Law No. 11 and global standards.

Human capital

SAR 4.75M

Annual recurring HR synergies · 6 to 12 month payback

HR synergy realisation for an NBFI merger

Granular HR synergy model validating SAR 4.75M in annual savings across three scenarios, securing Board and SAMA regulatory approval.

In detail

Challenge, approach, outcome.

Digital transformation

Minutes

Customer onboarding, down from days

Omnichannel strategy and digital banking launch

Local bank, GCC

The challenge

A local bank was losing the next generation of customers to digital challengers and neighbouring incumbents. Onboarding took days, the branch-led model was expensive, and the technology estate could not support a modern proposition.

What we did

Designed the omnichannel strategy and digital-only proposition, selected and architected a cloud-native platform, launched WhatsApp banking and instant digital onboarding, and ran the programme through to launch with cost-to-income impact tracked from day one.

The outcome

Onboarding in minutes rather than days, a dramatically reduced cost-to-income ratio for the digital proposition, and a customer base skewed to the younger segments the bank had been losing.

Practices: AI, Automation & Digital · Marketing & Growth

Cost optimisation

$25M

Cost savings realised · $1.1bn RWA reduction

Front-to-back Lean optimisation

Global bank, London and New York

The challenge

Primary loans and credit processes had accreted controls, hand-offs and rework over a decade. Cost was high, cycle times were long, and capital was being consumed by risk-weighted assets the process was not optimising.

What we did

Mapped the front-to-back process across both locations, removed non-value-adding activity, redesigned credit process steps to optimise RWA allocation, and embedded the new standard operating procedures with the teams that run them.

The outcome

Twenty-five million dollars of cost savings realised, 1.1 billion dollars of RWA reduction and 150 million dollars of capital released.

Practices: Revenue & Cost Optimisation · Risk, Control & ESG

Strategy execution

Top 5

Market position in KSA · 6 initiatives ahead of schedule

TMO-led strategic execution for a Saudi capital-markets institution

Newly merged capital-markets institution, KSA

The challenge

Two merged institutions, one Board-approved Vision 2027 strategy, and no delivery engine capable of turning it into results with the visibility the Board and regulator expected.

What we did

Established a transformation management office as the single source of truth for scope, benefits and risk, prioritised the initiative portfolio, and ran delivery with rigorous governance and executive-grade reporting.

The outcome

Six key initiatives delivered ahead of Board-committed dates, full executive visibility of execution and risk, and the institution on track for its Top 5 ambition.

Practices: Transformation & Strategy · Marketing & Growth

M&A integration

Zero

Disruption · 200,000+ customers · $205M of businesses

Transformation PMO for a multi-business integration

Financial group, GCC

The challenge

Four businesses, 205 million dollars of value and more than 200,000 customers had to be integrated to a fixed legal day, with no tolerance for customer disruption or regulatory surprise.

What we did

Ran the integration PMO: legal-day readiness across every function, transparent governance to the steering committee and regulator, customer-migration planning and day-one command centre.

The outcome

Zero customer disruption on day one, on-time legal completion, and a governance record the regulator commended.

Practices: Transformation & Strategy · Human Capital & Change

Risk & ESG

70%

Reduction in processing time · 1,200+ hours saved

Automated ESG reporting and compliance

Large UAE bank

The challenge

ESG data was collected by hand across dozens of business units into spreadsheets, consuming thousands of hours a year and producing numbers nobody could fully defend as IFRS S1/S2 reporting approached.

What we did

Designed the ESG data model and control framework, automated collection and calculation using Alteryx, and delivered real-time dashboards mapped to IFRS S1/S2, UAE Decree-Law No. 11 and global standards.

The outcome

Seventy percent reduction in processing time, more than 1,200 hours saved annually, and audit-grade sustainability reporting.

Practices: Risk, Control & ESG · AI, Automation & Digital

Human capital

SAR 4.75M

Annual recurring HR synergies · 6 to 12 month payback

HR synergy realisation for an NBFI merger

Non-bank financial institution, KSA

The challenge

A merger business case depended on people synergies that had been estimated top-down. The Board and SAMA needed a defensible, bottom-up model before approval, and the institution needed to keep the capability that made the deal worth doing.

What we did

Built a role-by-role synergy model across three scenarios, designed the harmonisation and selection logic, and prepared the Board and regulatory submissions.

The outcome

SAR 4.75 million of annual recurring savings validated, a six-to-twelve-month payback, and approval from both the Board and SAMA.

Practices: Human Capital & Change · Revenue & Cost Optimisation

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